FAQ.
Short, plain-English answers, ordered roughly by how often we get the question. If yours isn't here, write to us at hello@stamp.foundation. The small grey lines at the foot of each answer point to the underlying Pledge, Terms, Privacy, or Charity page if you want the longer version.
The basics
What is Stamp?
Stamp is a small, paid social app for the people you already know. One post a day, only your invited circle sees it. No ads, no algorithm, no strangers, no public feed. It's a gentler way to share, designed so you put your phone down once you've seen what your circle is up to.
How much does Stamp cost?
£3 per month, or £30 a year (save £6). Everyone pays the same price. No tiers, no premium add-ons, no upsells, no in-app purchases. The flat fee is how we pay the bills without selling your attention to advertisers.
Is there a free trial?
Yes. Every new member gets 30 days free. You set Stamp up through the App Store or Google Play, so your payment method is on file from the start, and it only begins charging £3 a month after the 30 days, unless you cancel before then. Cancel any time during the trial and you pay nothing.
Where can I download it?
Stamp is coming to the iOS App Store and Google Play. No date is confirmed yet. Until then this website is the public-facing version; join the waitlist on the Stamp page and we will email you once when it goes live.
Which countries can I use it in?
Stamp launches in the United Kingdom first. We'll open up to other countries over time, starting with English-speaking markets. Wherever Stamp is available, the £3 / £30 pricing, the Terms, and the Privacy Policy stay the same. The charity pool stays UK-registered no matter where members are based.
Charity
How exactly does Stamp give to charity?
You pay £3 a month to Stamp Social Ltd, the UK company that operates the app. From whatever profit the company has left at the end of each financial year, after paying every cost (salaries, hosting, professional fees, repaying money the founder lent to start the company, and tax), we set aside a third of what remains. That third is donated to three UK-registered charities, split equally so each gets 11% of profit; the remaining two thirds is reinvested in Stamp (the team, growth, and reserves). We pay once a year, at our financial year-end, because profit is only truly known once the year has closed; paying on actual profit rather than estimated quarterly figures avoids over-distributing. Our annual accounts are filed publicly at Companies House. The donation is made by the company, not by you. You are buying a subscription, not making a donation.
If the company makes no profit in a year, no donation is made for that year and no shortfall accrues against a later year. That is the only honest way to describe how charity funding works on Stamp.
Which charities will get money, and when?
Three UK-registered charities at a time, equal split, paid on the last working day of March, June, September and December. Stamp Social Ltd selects the three directly, with the reasons published alongside each name before launch. The selection may change over time, and any change is published before it takes effect. The donations are recorded in our annual accounts, filed publicly at Companies House.
Why only three charities?
Three is deliberate. Splitting the pool three ways instead of ten means each charity receives a materially larger share, which matters more than breadth at our scale. Three also keeps it legible: anyone can see exactly where the charity share goes and why each one was chosen.
What's the difference between Stamp and a charity?
Stamp is not a charity. Stamp is a UK limited company (Stamp Social Ltd, Company No. 17188757) that operates a paid app. The trading name "Stamp Foundation" is a brand, not a separate legal entity, and Stamp Foundation is not itself a registered charity. The three charities the company donates to are UK-registered charities, regulated by the Charity Commission (or by OSCR in Scotland, or CCNI in Northern Ireland). The money flows directly from Stamp Social Ltd to each registered charity, not via the Stamp Foundation brand.
Will I get a tax receipt for my subscription?
No. Your £3 / £30 is a subscription payment for a product, not a charitable donation. We can't issue a Gift Aid declaration, and HMRC wouldn't accept one for a subscription fee. The donation to charity is made by Stamp Social Ltd from the company's post-cost profit, so any charitable-giving tax treatment sits with the company, not with you.
Privacy & data
Who can see what I post?
Only the people in your circle. Every connection is mutual: you request, they accept, then your posts are visible to them and theirs are visible to you. There's no public profile, no follower mechanic, no explore feed, no way for a stranger to find you. You can also choose to publish a post to a smaller inner circle inside your wider circle.
Are my messages and calls encrypted?
Everything you send privately on Stamp is end-to-end encrypted. One-to-one and group messages, and the photos, voice notes and videos you share in them, are sealed on your device and unreadable on our servers, we don't hold the keys. Voice and video calls use end-to-end encrypted media (DTLS-SRTP), with keys negotiated directly between the devices on the call. Posts, events and profile fields are not end-to-end encrypted, by design, because they're meant to be seen by your circle, they're protected by TLS in transit, AES-256 at rest and row-level security.
What data does Stamp collect?
Account information (name, @handle, email, hashed password, birthday if you choose to add one), the content you post, your circle relationships, and basic device information needed to deliver the app. A place is only attached to a post when you type one onto it yourself; we never read your device location or GPS. No advertising identifiers, no third-party trackers, no contact-list upload. The microphone is only used when you tap record or accept a call; the camera only when you pick or take a photo or join a video call.
How do I delete my account, or get a copy of my data?
Delete: open the Stamp app, go to Profile → Settings → Delete account. Your posts, profile, circle records, messages, voice notes and album are wiped from our live systems immediately. Our automatic database backups roll off within 7 days, after which everything is gone from there too. There is no "deactivated" purgatory and no shadow profile.
Data export: in the app, Profile → Settings → Email me my data. We pack your posts, captions, album saves, profile fields and message metadata into a single structured JSON file, with signed download links for your photos, and email you the link. The link is valid for 7 days. If you'd rather we did it for you, or you'd like to make any other UK GDPR request (access, correction, restriction), email privacy@stamp.foundation and we'll respond within one month.
Do you sell my data?
No. We do not sell your data. We do not share it with advertisers. We do not license it. We use a small number of operational sub-processors (hosting, payments, error reporting, image-safety scanning) under data-processing agreements so they handle it only on our behalf. The full list, and the role each one plays, is in our Privacy Policy.
Using the app
Can I post photos, videos and music?
Each daily post can include up to three photos and a caption. Inside chat you can send voice notes, photos and short calendar-availability snapshots to people in your circle. You can pin a 30-second song preview to your profile or to an individual post; if you're a musician, you can link your own track from a streaming platform. Beam, a separate chat feature, sends full-quality uncompressed photos (up to 3 Beams a day, 30 MB per file) and keeps them in the chat alongside your other messages, marked with a small blue ring.
How do circles, inner circles and the wider view work?
Your circle is the set of people you've mutually connected with on Stamp. Everyone in your circle can see your daily post by default, and you can see theirs. Inner circles are smaller groupings you create inside your circle, for family, school friends, work, and so on. When you post you can choose to publish to your full circle or to a specific inner circle. You can also flip your own profile to a "view as your circle" mode to check what your circle actually sees, before you post anything.
What happens if someone reports me, or I report someone else?
Reports go to a human reviewer, not an algorithm. For clearly illegal material (CSAM, threats, non-consensual intimate imagery, terror content) we act within 24 hours and report to the relevant authorities. For policy-breach material that isn't unlawful, we acknowledge within 48 hours and decide within 7 days. If your content or account is actioned, you get a written reason and a working appeal route to a different reviewer.
If you need to talk to someone urgently about your own safety, Samaritans can be reached free in the UK on 116 123, any time.
Is there an algorithm sorting my feed?
No. Your feed is chronological and that is a deliberate commitment, not a default you can switch. There is no "for you" tab, no recommendation, no engagement-ranking, no boosted posts. When you've seen the day's posts from your circle, you've seen them.
Can I use Stamp on my computer?
Stamp is built for phones. iOS and Android are the supported platforms; the website you're reading is informational only and doesn't include a working version of the app. We aren't planning a desktop client at launch. A read-only or messaging-only web companion may come later, but it's not promised and not on the near-term roadmap.
Your account
How do I cancel?
If you subscribed on iPhone: open the iOS Settings app, tap your name at the top, then Subscriptions → Stamp → Cancel. On Android: open the Play Store, tap your profile picture, then Payments & subscriptions → Subscriptions → Stamp → Cancel. Cancellations always take effect at the end of the period you've already paid for.
What happens if I cancel?
You keep full access until the end of the period you've already paid for. After that your account becomes a read-only seat. You still see your circle, every post and event, and you can still receive messages from your friends. You can't post, reply, react or RSVP until you resume. Resuming is one tap from any blocked action. There's no separate "pause" button: cancelling and resuming later is the pause.
Your account is not deleted automatically. If you resume later, your circle and your posts come back exactly as they were. If you want everything erased, use Profile → Settings → Delete account inside the app.
Can I get a refund?
Refunds for subscriptions purchased on iPhone or Android are handled by Apple and Google respectively, under their own refund policies. Apple: reportaproblem.apple.com. Google Play: play.google.com/store/account → Order history. Your statutory rights under the UK Consumer Rights Act 2015 apply either way.
I'm having an issue and need support, where do I write?
For most things, hello@stamp.foundation. We aim to reply within 48 hours on weekdays. For privacy or data questions, privacy@stamp.foundation. To report a post, message or account, safety@stamp.foundation (or long-press in the app). To appeal a moderation decision, appeals@stamp.foundation.
Who runs Stamp
Who is behind Stamp?
Stamp is built solo so far, by the founder, and operated by Stamp Social Ltd. The team page introduces who is working on it today. We are hiring as Stamp scales.
How is Stamp funded?
Stamp is funded by subscription revenue only. No advertising, no data sales, no sponsored content. At launch we are not raising outside investment, the founder has put in personal money to build the app, recorded as a director's loan that the company will repay out of revenue. If we ever raise from investors in future, we will say so on this page and on the company filings at Companies House.
Where is Stamp based?
The company is registered in England and Wales. Stamp Social Ltd, Company No. 17188757, registered office 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. The company is registered with the UK Information Commissioner's Office under the Data Protection Act 2018, registration number ZC142084.
How can I trust you?
Reasonable question, and the answer is that you don't have to take our word for it. You can check three observable things. One: the company is on the public Companies House register (No. 17188757) with the registered office and directors filed. Two: the company is on the public ICO register (ZC142084) as a data controller. Three: our charity donations are recorded in the annual accounts we file publicly at Companies House, the same public record every UK company is held to. If the numbers don't add up, anyone, including journalists and regulators, can ask why.
None of this is a guarantee. It's just observable enough that we can't quietly walk away from what we've published.
Got a question that isn't here? Write to hello@stamp.foundation and we'll answer it. If it comes up often, it lands on this page.